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Understanding Card Breaches

We’re a strong advocate for our members’ account security.

All of your accounts and card transactions are monitored and secured by Proponent 24/7. However, when you make a purchase your payment data information is temporarily stored by the retailer. If that retailer experiences a data breach, this may cause your card to be compromised.

Here are some recent debit and credit card breaches

InterContinental Hotels Group (IHG) - February to March 2017

Affected 1,200 IHG locations. The malware had infected hotel servers, but was eradicated in all the locations by the end of March 2017.

Arby’s - October 2016 to January 2017

About 1,000 Arby’s locations affected. The malware has been removed, but the scope of the breach is not yet known.

Chipotle - March to April 2017

Number of locations still unknown due to ongoing investigation. Chipotle posted a “Notice of Data Security Incident” on its website http://chipotle.com/security.

Data Breach Close

A data breach is a security violation which results in sensitive, protected or confidential data being copied, transmitted, viewed, stolen or used by an unauthorized individual. In the case of retailer data breaches, this often includes unauthorized access to payment card data.

We advise you to be proactive in monitoring your account and to notify us immediately if you experience any suspicious activity or fraudulent transactions.

Contact

During Business Hours

800.457.8058

Monday – Friday

9:00 A.M. - 6:00 P.M.

Saturday

9:00 A.M. - 12:00 P.M.

 

After Hours Support

800.417.4592

Protect yourself from Scams

Don’t become a victim. Every year millions of people are defrauded thanks to clever crooks who use technology and age-old tricks to get people to send them money or provide them with your personal information. Make yourself aware of current scams by visiting the Federal Trade Commission (FTC) website.