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Member Protection & Education
Keep your personal and financial information safe.

Sign up for our Safe Quarters Newsletter!

Want to stay up to date on current personal finance security? Enter your email address to enroll in our upcoming newsletter about account protection, fraud prevention, and more. You will receive a confirmation email.

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Beware of vishing scams out to get your personal information.

Imposters posing as "Security Officers" call to ask you to confirm suspicious transactions on your account. They attempt to verify your information by asking for a login ID and Secure Access Code (SAC). As a reminder, PROPONENT WILL NEVER CALL YOU TO ASK FOR THESE DETAILS.

If you believe you've encountered this type of activity, call member support immediately at 800.457.8058.

We’re a strong advocate for financial education and account security.

This page is a reference for added protection, education and awareness. All of your accounts and card transactions are monitored and secured by Proponent 24/7.

We’re in this together.

 
Account Security Tips

Learn how to protect yourself from fraud.

Improve Your Credit Score

A few easy steps you can take to increase your credit score.

Keep track of recent data breaches.

When you make a purchase using a card, your payment data information is temporarily stored by the retailer. If that retailer experiences a data breach, this may cause your card to be compromised. Financial institutions can also fall victim to data breaches. Customers of the following retailers and financial institutions had their information exposed due to recent data breaches.

  • Zynga - Words With Friends: October 2019
  • Moe's: September 2019
  • McAlister's Deli: September 2019
  • Schlotzky's: September 2019
  • Capital One: August 2019
  • Sonic Drive-In: August 2018
  • Saks Fifth Avenue: April 2018
  • Lord & Taylor: April 2018
  • Panera Bread: April 2018
  • Chili's: March/April 2018

What is a data breach?

A data breach is a security violation which results in sensitive, protected or confidential data being copied, transmitted, viewed, stolen or used by an unauthorized individual. In the case of retailer data breaches, this often includes unauthorized access to payment card data.

Tap to learn about account security.

Improving Your Credit Score

Resources, like consumer credit counseling, are available to assist you. If you are overwhelmed by your credit situation, seek professional assistance. You can locate a credit counseling agency through the National Foundation for Credit Counseling.

Need to discuss with an advocate?
We’re here to listen at 800.457.8058.